PKR 999 — your data protected, your privacy respected
pkr 999 takes the privacy of every member seriously. This policy explains, in plain terms, exactly what data we collect, how we use it, how long we keep it, and what your rights are. If anything here is unclear, our support team is available around the clock to help.
How PKR 999 Protects Your Privacy
Six commitments pkr 999 makes to every member before you read a single clause of the full policy below.
pkr 999 does not sell, rent, or trade your personal information to advertisers, data brokers, or any third party for commercial purposes. Your details stay with us and are used only to operate your account.
All data transmitted between your device and pkr 999 is protected with TLS encryption. Account passwords are hashed and salted — not stored in readable form. Payment data is handled by PCI-compliant processors.
pkr 999 collects only the information necessary to operate your account, process transactions, and comply with applicable requirements. We do not ask for data we do not have a clear reason to hold.
You have the right to access, correct, or request deletion of your personal data at any time. Submit a request through live chat or email and pkr 999 will respond within 5 business days.
pkr 999 will only send promotional communications if you have opted in. You can update your marketing preferences at any time from your account settings without needing to contact support.
pkr 999 does not hold your personal data indefinitely. Retention periods are set for each category of data and are disclosed in this policy. When data is no longer needed, it is deleted or anonymised.
Plain-language summary: pkr 999 collects your name, contact details, payment information, and betting activity data to operate your account and process transactions. We do not sell this data. We share it only with essential service providers operating under strict confidentiality agreements. You can access, correct, or request deletion of your data at any time by contacting us. The full details follow below.
This Privacy Policy applies to pkr 999, the operator of the online sports betting and gaming platform available at pkr999.im. When this policy refers to "pkr 999", "we", "us", or "our", it refers to the operating entity behind the pkr999.im platform and all associated services.
pkr 999 acts as the data controller for personal information collected from members registered on the platform. This means pkr 999 determines the purposes and means of processing your personal data, and is responsible for ensuring that processing is carried out lawfully and transparently.
If you have questions about how pkr 999 handles your personal data, or if you wish to exercise any of your data rights, you can contact our Data Protection team at support@pkr999.im with "Privacy Request" in the subject line.
pkr 999 collects personal data in several ways — directly from you when you register or use the platform, automatically through your device and browser, and from third parties where necessary for verification purposes.
| Category | Examples | Source |
|---|---|---|
| Identity | Name, date of birth, CNIC | Provided by you |
| Contact | Email, mobile number, address | Provided by you |
| Financial | Wallet numbers, bank IBAN, transaction history | Provided by you / Automatic |
| Technical | IP address, device type, browser | Automatic |
| Betting Activity | Bets placed, games played, odds accepted | Automatic |
| Verification | KYC status, document copies | Provided by you / Third party |
| Communications | Support chats, emails | Provided by you |
pkr 999 uses your personal data only for defined, specific purposes. We do not use your data in ways that would surprise you or that you would not reasonably expect given your relationship with pkr 999.
pkr 999 processes your personal data on one or more of the following legal bases, depending on the specific purpose:
pkr 999 does not sell your personal data. We share it only in the limited circumstances described below, and always subject to appropriate confidentiality and data protection requirements.
pkr 999 works with a small number of carefully selected third-party service providers to operate the platform. These include payment processors, identity verification providers, customer support platform operators, fraud detection services, and cloud infrastructure providers. All service providers are contractually required to process your data only on our instructions and to maintain appropriate security measures.
Casino, card game, and virtual sports titles on the pkr 999 platform are supplied by licensed software providers. These providers may receive session data related to your gameplay — such as your account identifier and game results — in order to operate the game and return results to your account. They are prohibited from using this data for any other purpose.
pkr 999 may disclose your personal data to regulatory authorities, law enforcement agencies, or other government bodies where required to do so by applicable law or a valid legal process. pkr 999 will not disclose more information than is legally required in any such situation.
In the event that pkr 999 undergoes a merger, acquisition, or sale of assets, your personal data may be transferred as part of that transaction. You will be notified by email or in-platform notification before such a transfer takes place and before your data becomes subject to any different privacy policy.
pkr 999 never shares your personal data with advertisers, data brokers, or marketing companies. If you receive an unsolicited call or message claiming to be from pkr 999 and asking for your account details, treat it as fraudulent and contact our support team immediately.
pkr 999 uses cookies and similar tracking technologies on the platform. A cookie is a small text file stored in your browser that allows the platform to recognise your device across sessions.
These cookies are necessary for the pkr 999 platform to function. They manage your login session, remember your odds format preference, and enable your bet slip to persist across pages. These cookies cannot be disabled without preventing the platform from working correctly.
With your consent, pkr 999 uses analytics cookies to understand how members navigate and use the platform. This data is aggregated and helps us identify which features are most useful and where improvements are needed. Analytics cookies do not identify you personally.
With your consent, pkr 999 may use tracking technologies to measure the effectiveness of promotions and to present relevant offers to members who have opted in to marketing communications. You can withdraw consent for marketing cookies at any time through your account settings.
To manage your cookie preferences, go to your pkr 999 account settings and select "Privacy & Cookies". You can also manage cookies through your browser settings, though disabling essential cookies will affect platform functionality.
pkr 999 implements a layered approach to data security. No system is completely immune to breach, but we apply the following controls to minimise risk:
pkr 999 retains personal data only for as long as is necessary for the purpose for which it was collected, or as required by applicable law. The following retention periods apply:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account and identity data | Duration of account + 5 years after closure | Regulatory record-keeping |
| Transaction records | 7 years from transaction date | Financial compliance |
| KYC documents | 5 years from account closure | Anti-money laundering |
| Support communications | 3 years from last contact | Dispute resolution |
| Betting and game history | 5 years from bet/game date | Dispute resolution, compliance |
| Analytics data | 26 months, then anonymised | Platform improvement |
| Marketing preferences | Until you opt out or account closure | Consent management |
After the applicable retention period expires, pkr 999 will delete your personal data or anonymise it so that it can no longer be linked to you. If you close your account voluntarily, your data is retained for the periods above from the account closure date, not from today.
As a pkr 999 member, you have specific rights regarding the personal data we hold about you. pkr 999 respects these rights and makes it straightforward to exercise them.
You can request a copy of all personal data pkr 999 holds about you. We will provide this within 5 business days via secure email, free of charge.
If any personal data held by pkr 999 is inaccurate or incomplete, you have the right to have it corrected. Contact support or update your details directly in account settings.
You may request deletion of your personal data where it is no longer necessary for the purposes it was collected. Note that some data must be retained to comply with legal obligations and cannot be deleted on request.
You can ask pkr 999 to pause processing of your personal data in certain circumstances — for example, while a dispute about its accuracy is being resolved.
For data you have provided to pkr 999 on the basis of consent or contract, you can request a copy in a commonly used, machine-readable format (CSV or JSON).
You have the right to object to processing carried out on the basis of legitimate interests. pkr 999 will stop processing unless it can demonstrate compelling grounds that override your rights.
To exercise any of these rights, contact pkr 999 at support@pkr999.im with "Data Rights Request" in the subject line. You may also raise a request through live chat. We will acknowledge your request within 24 hours and provide a substantive response within 5 business days.
pkr 999 will never charge a fee for handling a data rights request, unless the request is manifestly unfounded or excessive — in which case we will explain why before applying any charge.
The pkr 999 platform is strictly for adults aged 18 and over. pkr 999 does not knowingly collect or process personal data from anyone under the age of 18. Age verification is carried out as part of the registration process and may be supplemented by document-based verification at any time.
If pkr 999 becomes aware that personal data has been collected from a person under the age of 18, that account will be closed immediately, any funds will be held pending review, and all personal data associated with the account will be deleted as soon as practicable. If you believe a minor has created a pkr 999 account, please contact us immediately at support@pkr999.im.
Parents and guardians are encouraged to use parental control software to prevent minors from accessing online betting platforms. pkr 999 also provides self-exclusion tools that can be used by any account holder to block access to the platform. Full details are available on our Responsible Gaming page.
pkr 999 reviews and updates this Privacy Policy periodically to reflect changes in the platform, changes in applicable law, or improvements in our data practices. The date at the top of this page shows when the policy was last updated.
Where changes are material — for example, if we begin using your data in a new way or change who we share it with — pkr 999 will notify you by email or in-platform notification at least 14 days before the change takes effect. For minor clarifications or corrections that do not affect how your data is used, we may update the policy without advance notice.
Your continued use of the pkr 999 platform after any updates to this Privacy Policy take effect constitutes your acknowledgement of the updated version. If you disagree with changes to the policy, you have the right to close your account by contacting support.
If you have any questions, concerns, or complaints about how pkr 999 handles your personal data, or if you wish to exercise any of your data rights, please get in touch:
Email: support@pkr999.im (subject line: "Privacy Request" or "Data Rights Request")
Live Chat: Available 24/7 in your pkr 999 account
Response time: Within 24 hours for acknowledgement; within 5 business days for substantive response
pkr 999 takes all privacy-related queries seriously. If you are not satisfied with our response, you have the right to escalate your complaint to the relevant supervisory authority under applicable data protection law.
18+ only. Bet responsibly at PKR 999. Your personal data is protected and your responsible gaming settings are always respected. Learn more at our Responsible Gaming page.
Your Data Rights at a Glance
Everything you are entitled to request from pkr 999 regarding your personal data — no forms to fill, just contact support.
To exercise any of these rights, email support@pkr999.im or use live chat in your account. We respond within 5 business days.
Our support team can answer any question about how pkr 999 handles your data. Or — if you are ready — join over 500,000 Pakistani members and start betting with confidence.